Reference

Open 5zee terms before you join

Our Terms & Conditions explain how your account, wallet, live tables, slots and sportsbook access work on 5zee before you open an account.

India access wordingWallet use rulesAccount security dutiesSupport contact paths

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Check terms where local law permits

5zee Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions set the agreement between you and 5zee when you create an account, enter the lobby, use wallet tools or ask us for support. They cover account accuracy, lawful eligibility, payment checks, withdrawal verification, security duties, promotion rules where shown in your account,

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and the reasons we may pause access while a concern is checked. Your access depends on local law and is available where local law permits; we do not treat eligibility as the same in every Indian state or territory. If a term is unclear, contact us
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before you continue. By using the account after changes are posted, you accept the updated wording for future use.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Reach us about the terms

Questions about the Terms & Conditions should come through the contact path that matches the issue.

Account terms help Use this route when you want to ask how account access, eligibility checks, password duties or profile accuracy clauses apply to you before you open your account or return to the lobby.

Wallet terms help Send UPI, Paytm or PhonePe questions here when a receipt, withdrawal check or wallet rule in the Terms & Conditions needs a clearer answer from our finance team.

Legal wording help Use this contact path if you need a clause explained, want to ask about local law wording, or believe a term has been applied to your account incorrectly.

DATA CARE

Manage your account terms trail

The Terms & Conditions sit beside our data, cookie and account security practices. When you use live tables such as Live Blackjack, games like Crash Game or wallet rails such as UPI…

Data we use

The terms allow us to process account details, login records, wallet receipts and support messages when needed to provide access, settle transactions, check disputes or keep your account secure.

Cookie wording

Our cookie clauses explain how device signals and session data help keep you logged in, remember language choices, spot unusual access and apply security controls during account use.

Security duties

You agree to keep your login private, use accurate profile details and tell us quickly if you notice wallet activity or account access that you did not authorise.

Record retention

We retain account and wallet records for the period needed for transaction checks, support history, legal duties and dispute handling, then limit access when the purpose ends.

Change requests

If your name, phone number or payment data is wrong, ask support to amend it. We may request matching proof before changing data tied to withdrawals.

Dispute handling

When you question a term decision, we check login records, game session data, wallet receipts and earlier support messages before giving you a written response.

Ask before accepting the terms

This section answers common Terms & Conditions questions in plain language. It does not replace the full wording, but it helps you understand the clauses that affect account access, wallet use, data handling and support contact. If your situation is specific, ask us before you continue.

Read the clauses on eligibility, account accuracy, wallet use, password care, withdrawals and dispute handling. Access depends on local law and is available where local law permits, so check those parts first.

The terms let us match payment receipts with your account, check withdrawal requests and ask for proof when names or transaction data do not align with the wallet record.

Yes. Contact support with the data that needs correction and a short reason. For payment-linked fields, we may request matching proof before making the change.

Access may be paused while we check unusual login activity, payment mismatch, local law concerns, identity mismatch or a dispute. We use the pause to review facts before giving a response.

Cookie wording explains how session data, device signals and preference settings support login, account safety and service functions. You can ask support how cookie choices affect account access.

We post updated wording on this page. If you keep using your account after the change appears, the new wording applies to later activity, wallet use and support requests.

Contact support with your account email, the clause you question and any relevant receipt or message. We check records tied to the issue and reply with the outcome.

Open 5zee terms before you join

Reach us about the terms

Manage your account terms trail

Data we use

Cookie wording

Security duties

Record retention

Change requests

Dispute handling

Ask before accepting the terms

01 What should I read before I open an account?

02 How do the terms apply to UPI, Paytm and PhonePe?

03 Can I ask for my account data to be corrected?

04 Why can account access be paused under the terms?

05 How are cookies covered in the Terms & Conditions?

06 What happens when the Terms & Conditions change?

07 Who should I contact about a term dispute?

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